Before we discuss customer service and sales let’s highlight 5 impressive statistics related to customer service: 89% of consumers have stopped doing business with a company after experiencing poor customer service. (RightNow Customer Experience Impact Report) 42% of service agents are unable to efficiently resolve customer issues due to disconnected... read more →
With so many new forms of technology being discussed in the trucking and logistics industry, it can be tough to figure out which are truly relevant to your operation. To help, here are two technology terms every carrier needs to understand, because they will play an important role in the... read more →
Part 2 of our info-graphic series, Running With Roadvision, follows the freight bill. Learn how our LTL trucking software can optimize your billing process.
With all of the innovative technologies available today, many companies have gone completely paperless. For some trucking company's, this transition might seem like an impossible concept, which is understandable. Traditional paperwork is as valuable as the freight being moved, but new affordable technologies make the paperless prospect more achievable than... read more →
Introducing our info-graphic series, Running With Roadvision. Visually follow how Roadvision trucking software can revolutionize your operation. We begin with the pickup.
"While fleets use less and less paper, the information — the data — that used to be on a piece of paper still needs to be captured, stored, and applied to everyday business functions, from the truck to the back office, shop ... and management. As paper use has dropped,... read more →
To compete for, and subsequently win a customer's business today you have to be able to move freight faster and handle it better, all while doing it for less money than your competitors. Additionally, and equally as fast, you are expected to be able to relay live, real-time shipment status... read more →
Roadvision is excited and proud to announce its partnership with 1% for the Planet. Being a premier provider of transportation management software for the Less-Than-Truckload (LTL) industry, we are happy to be able to work with such a great organization like 1% for the Planet. As a family owned business... read more →
As it becomes easier than ever to purchase whatever you need online (thanks, Amazon Prime…we think?) your LTL trucking company is becoming an integral part of this equation whether you know it or not. The National Retail Federation “expects that online retail will grow 8-12%, up to three times higher than the... read more →
From an early age, many of us grew up loving trucks. Whether it was the classic big yellow dump truck in your sandbox or an awesome Hot Wheels 18 wheeler, kids just seem to be born with this innate sense that trucks are cool. It doesn’t matter if they're from the... read more →