Customer Service Trucking Software
Roadvision Customer Service solution provides a broad set of organized service tools that will help your service team deliver an amazing customer experience, every time. Make sure that your team is equipped with a 360-degree view of both logistics partner and customer information, empowering your team to easily schedule complex freight appointments.
Rate Quote: Quickly create, email and track rate quotes
Pickup Request: Submit pickup requests to dispatchers with a few keystrokes
Freight Tracking: Access and share connected freight progress updates in real-time
Account Visibility: System-wide 360-degree view of account information, such as open balance, notes and more
Appointment Scheduling: Easily manage freight appointment scheduling and confirmations